Vehicle Use

Information

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Do I need to return the vehicle with a full tank of gas?
Absolutely not, we will gladly fill the tank and charge you our great gas prices.

Are there mileage restrictions?
There are no mileage restrictions or limitations. Simply put, drive where you need to go!  

I need ADA Accommodations for my reservation, what do I need to do? 
Must contact Car Rental Services Office at 766-3229 2-weeks prior to the reservation pick-up day. Make sure to put in the ADA Accommodation that is needed on the reservation form.

Can I use the procurement card to pay for gas?
You may use the university procurement card for gas purchases with UW Fleet Vehicles.  All gas receipts must contain the following information: name of gas station, location of gas station (i.e. Lander), price per gallon, total gallons purchased, UW Vehicle number and date of purchase.

Where do I turn in my gas receipts if I don't have a procurement card?
Simply provide these receipts to your department's accountant who completes and submits university travel vouchers.  All gas receipts must contain the following information:  name of gas station, location of gas station (i.e. Lander), price per gallon, total gallons purchased, UW Vehicle number and date of purchase.  


What if I have a meeting between 4:00 pm and 5:00 pm and cannot pick-up my vehicle before Car Rental Services closes? Will I be charged for an extra day?
You can have someone else pick-up your vehicle for you, but you must call ahead of time with the name of the person and they must have an up to date MVR. If you know ahead of time, you can put in the 'Comments' that you have a meeting and we can try and accommodate you.  Or if you call Car Rental Services and make arrangements with Car Rental Staff.

What if I have an early departure before you open?
You can pick-up a vehicle for an early departure on the day before your reservation after 4:00 pm during the Academic year and after 3:30 pm during the Summer and not be charged for that day. If you come before the allotted time, you will be charged for that day. Please state in the comment section for early pick-up due to early departure. If this is not in the comment box, you may get charged.  

What if I have an early departure before you open on a Monday?
You can pick-up a vehicle for an early departure on the Friday before after 4:00 pm during the Academic year and after 3:30 pm during the summer and you will not be charged for the weekend.  If you come before the allotted time, you will be charged for that day. Please state in the comment section for early pick-up due to early departure. If this is not in the comment box, you may get charged. 

What counts as a half day rental?
Half day rentals are same day pick-up/drop-off only and used between the hours of 7:30 am - 12:30 pm or 1 pm - 5 pm with a grace period of 10 minutes; or 5 hours or less rental with prior Car Rental approval.

I need ADA Accommodations for my reservation, what do I need to do? 
Must contact Car Rental Services Office at 766-3229 2-weeks prior to the reservation pick-up day. Make sure to put in the ADA Accommodation that is needed on the reservation form.

What do I need to know about cancelling my reservation?
You may cancel your reservation 24 hours in advance without being charged a one day fee. Cancellations may be completed by emailing fleet@uwyo.edu, or calling the Car Rental Office at 766-3229. You will not be charged for last minute cancellations due to bad weather/road conditions, but if no cancellation is received, there will be a charge of one daily fee for that type of vehicle. If UW closes due to severe/extreme conditions, all reservations will be stopped until further notice.

How long is my MVR good for?
Your MVR Report is good for the existing Calendar year and will need to be resubmitted each calendar year beginning in November. (example: If you submit your MVR Request in Nov. 2018, the results of this check are good for calendar year 2019. If you request your MVR in Sept. 2019, your MVR results will expire on Dec. 31st, 2019). A mass email is sent to all active Car Rental Customers in November as a reminder to resubmit.

Can I send anyone over to get my car for me?
Your vehicle may be picked up by anyone in your department as long as they are identified in the Comment Block on the reservation ahead of time and have a current MVR. You may add a note stating that this person will be picking it up or simply send an email to fleet@uwyo.edu.

NOTE ~ The person picking up the vehicle must have a current Driver's License and an updated MVR and have the approval to drive prior to coming over to get the vehicle.

Can I make a reservation for multiple vehicles?

You can make a reservation for as many vehicles as you need, however; your name cannot be listed as a driver on each of the vehicles. Each vehicle must have it's own 'Approved Driver' assigned to the reservation request. Please make sure this person has a current MVR and is in our Reservation system as a driver prior to assigning them to the vehicle. The names of additional drivers should be listed in the Comment Block of your request. If last minute emergencies arise and driver changes are needed, please call Car Rental Services ahead of time.

I forgot something in a vehicle, does Car Rental Services have a Lost and Found?
Yes, either call Car Rental Services or come into the office and see if your item has been found. It is helpful to know which car you may have left your item(s) in. After 60 days, the Lost and Found is picked up by UWPD.

Am I responsible for parking tickets, traffic violations and toll charges?
Please drive safely and observe all ordinance, rental customers are responsible for payment of any tolls, parking, and moving traffic violations. We do have day permits for purchase for $5.50 (as of July 1, 2017), applied to the department bill, when you pick-up you vehicle.

NOTE: If you are parking on UW campus, you will need a permit.


Still have questions? Contact us!

University of Wyoming                                                                                    
14th & Lewis                                                                                                                
Laramie, WY

Car Rental Services 766-3229
Auto Shop 766-3349